Hours
Currently hours for support are 4AM-4PM Monday-Saturday Eastern Time (7AM-8PM UTC).
Crisp Chat
The preferred way of getting a hold of us for support is to use the Crisp Chat window seen in your lower right corner of your application view.
It looks like this:
If you do not see it, make sure you have all ad blockers turned off!
Press the button below to open the Crisp Chat window
Discord
If you have Discord, you can jump into our server and ask a question there.
We very much prefer that you use Crisp or Discord. If you cannot, we are also available via email at support@starbeam.one.