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Get Support

Looking to talk to an actual human being? This is where you do it. There are several ways to get a hold of our support.


Currently hours for support are 4AM-4PM Monday-Saturday Eastern Time (7AM-8PM UTC).

Crisp Chat

The preferred way of getting a hold of us for support is to use the Crisp Chat window seen in your lower right corner of your application view.

It looks like this:

If you do not see it, make sure you have all ad blockers turned off!

Press the button below to open the Crisp Chat window


If you have Discord, you can jump into our server and ask a question there.


We very much prefer that you use Crisp or Discord. If you cannot, we are also available via email at support@starbeam.one.

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